Outsourcing During Covid
Ever since the WHO announced COVID-19 as a pandemic in March 2020, there has been strict regional lockdowns, social distancing norms, and restriction of movement across national and international boundaries.…
Financial Payment Systems: Quality assurance and testing
Payments is considered the heartbeat of banking and is an area that is witnessing significant disruption. Transactions today occur not just through debit/credit cards but also wallets and other micropayment systems -…
Exploratory Testing vs Automation: Why both should coexist?
Building an efficient testing strategy is an integral part of any software development process. The success of the software depends highly on QA as it improves the overall quality and…
Digitalization: Learning from Workflow Testing
Digital technologies have gained momentum in the last few years reshaping the business models and helping companies to explore new opportunities to scale up efficiencies and improve customer satisfaction. This…
Credit Origination: How to bring agility and flexibility to your origination process
The culture of credit lending has been in existence from time immemorial. With the onset of the millennial era, the loan process has become an integral part of the modern banking system…
Touchless Customer Service in Banking: Digital Client and Transaction Authentication – Retail and Corporate
Touchless technology has created a buzz in all possible industries, becoming the most popular word of the last decade. Every one of us have witnessed the growing use of touchless…
Codeless Test Automation for Banks – The What, Why, How
The world is stepping into a new era where technologies fuel digital transformation across all sectors. While it sounds exciting, this innovation and digital transformation impose many challenges for both…
When to (and when not to) consider the same test-automation tools for different applications?
Companies develop software products to stay relevant to the trend and offer seamless customer service. To ensure that the quality of the developed product is impressive, it is essential to…
Cards for corporates: Are banks doing enough to innovate? Why user experience is still nascent?
Globalization is rapidly increasing and connecting the world economies as one. This growth has led to an increase in global business travelers like never before. To ease the expense management…
RTA and RPA: Impact on financial institutions
The current technology-driven era has embraced intelligent technologies, like Robotic Process Automation (RPA) and Robotic Test Automation (RTA), which have a significant impact on the banking and financial sector, thereby,…